Humble Beginnings
From a double garage in Heysham to one of the biggest showrooms in the North West of England.
Learn all about our story and our philosophy by clicking below.
Take a Tour
During the spring of 2020 we made the most of the nationwide lockdown and completely renovated our entire showroom.
Take a tour of our showroom and see progress photos of the full renovation in our gallery.
Installation Service
In collaboration with our family company CRW Plumbing & Gas Services Limited, we offer a fitting service on all products sold. See below for more details.
Visit Us
2 Owen Road
Lancaster
LA1 2AR
Hours
Monday – Friday
10:00am – 4:00pm
Saturday
10:00 - 2:00pm
Phone
(01524) 39444
Reviews
We get some incredible feedback and have been ever so lucky to get some fabulous reviews. We have a 5/5 rating on Yell.com and 4.7/5 on Google.
Don’t take our word for it though, see some examples below, or click the Yell or Google image to be taken directly to our reviews (they will open in a new window).
“Just had a fireplace fit by this company and I cannot recommend them enough. They are a family business with a high standard of goods, work and after sales service. Everything is explained clearly and they want you to be completely satisfied with the finished product. We couldn't be more pleased”
– Jean Young, Aug 2020
“Excellent professional service from start to finish. Bought a gas fire and also fitting. Survey completed prior to purchase to ensure what we wanted was able to be accomplished.
Great communications at all stages of preparation, installation and after sales. During installation the fitters always conducted themselves in a professional manner, polite and courteous, kept us informed of what they were doing at every stage and cleaned up after every stage of the process.
The results of all this...... we now have a great fire and we are looking forward to using it for years to come.
Would we recommend......... without a second thought.”
– Martin Shackleton, Nov 2019
Couldn't be more pleased with the excellent service received from Fireplace Warehouse. Bob and Chris were very knowledgeable and Steve who fitted our fireplace was a perfectionist and did a brilliant job. Highly recommend them.
– Annette Woodward, Dec 2019
Our experience of Fireplace Warehouse was excellent. During our visit to the showroom Bob was most helpful with the advice and assistance in choosing our fire. Steve, who carried out the installation, was very tidy and took care of our furnishings. He also gave us advice and progress reports during the installation and he was thorough in checking out his work. We are so pleased with the finished result. Many thanks to the whole team who were pleasant and great to deal with. I have no hesitation in recommending Fireplace Warehouse of Lancaster.